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Consumer Focus
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21	Consumer Focus Board Member’s Declaration of Interests Updated March 2012 Name: Sharon Darcy Current Position with Consumer Focus: NON-EXECUTIVE BOARD MEMBER, CONSUMER FOCUS MAIN BOARD Type of interest Add to Reading List Source URL: www.consumerfocus.org.uk Language: English - Date: 2012-04-18 06:10:15
22	Access for all Making the Green Deal a fair deal Liz Lainé About Consumer Focus Add to Reading List Source URL: www.consumerfocus.org.uk Language: English - Date: 2011-11-16 10:50:38
23	35 Keys to Success Herd Goals Big Goals Require Big Plans South Dakota couple brings consumer focus back to the ranch. Story & photos by Miranda Reiman, Certified Angus Beef LLC Add to Reading List Source URL: www.angusjournal.com Language: English - Date: 2014-11-06 15:03:18
24	Customer Focus Newsletter Issue 2 \| July 2014 Head of Industry Engagement Nick Salter on how we’re working with you to deliver excellent customer service In our first Customer Focus Newsletter, Chris Murray, our CEO se Add to Reading List Source URL: www.xoserve.com Language: English - Date: 2014-07-14 09:09:40 Consumer behaviour Customer service Customer satisfaction Customer experience Employee engagement Customer Service-profit chain ORC International Marketing Business Customer experience management
25	Q3THE ZENDESK BENCHMARK IN FOCUS: MEASURING CUSTOMER LOYALTY Add to Reading List Source URL: d26a57ydsghvgx.cloudfront.net Language: English - Date: 2015-03-13 19:04:08 Net Promoter Fred Reichheld Customer satisfaction Loyalty business model Consumer behaviour Business General Electric
26	Who Pays? Consumer attitudes to the growth of levies to fund environmental and social energy policy objectives Prashant Vaze and Chris Hewett About Consumer Focus Add to Reading List Source URL: www.consumerfocus.org.uk Language: English - Date: 2012-12-13 10:43:24 Sustainable energy Renewable energy commercialization Energy policy of the European Union Energy policy Carbon tax Low-carbon economy Green electricity in the United Kingdom Energy demand management Energy economics Energy Environment
27	Off-gas consumers Information on households without mains gas heating William Baker About Consumer Focus Consumer Focus is the statutory consumer champion for England, Wales, Scotland and (for Add to Reading List Source URL: www.consumerfocus.org.uk Language: English - Date: 2013-04-11 04:39:20 Heating Fuels Heating oil Oils Electric heating Coal District heating Natural gas Energy Fuel gas Matter
28	CASE STUDY ENERGYWATCH DRAMATICALLY IMPROVES OPERATIONAL EFFICIENCIES WITH URJANET HEADQUARTERS New York City Add to Reading List Source URL: urjanet.com Language: English - Date: 2015-05-06 18:03:21 Postal system of the United Kingdom Royal Mail Cloud computing United Kingdom Energy in the United Kingdom Consumer Focus Department for Business Innovation and Skills
29	Consumer and Family Member Focus Groups Invitation to Participate Alameda County Behavioral Health Care Services (BHCS) is seeking the participation of key stakeholders, including consumers and family members who have di Add to Reading List Source URL: www.acbhcs.org Language: English - Date: 2015-04-10 11:28:29 Alameda County California Livermore California Embarcadero Station Alameda California RSVP Geography of California San Francisco Bay Area Fremont California
30	Australasian Consumer Fraud Week – get smarter with your online data 20 MayA word of advice about Australasian Consumer Fraud Week Australasian Consumer Fraud Week runs fromMayThe focus this year Add to Reading List Source URL: www.consumeraffairs.govt.nz Language: English Ethics Business ethics Deception Advance-fee fraud Internet fraud Romance scam 419eater.com Bride scam Social engineering Fraud Spamming

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